Direct Debit reverse handling

• 30/09/2025
• 1 minute to read

Feature	General availability online	Public preview
Direct Debit reverse handling	Jun 2025	May 2025

Business Value

The Direct Debit Return feature will allow businesses to efficiently handle direct debit reversals, providing better control over payment corrections.

Feature Details

This functionality will enable the system to process direct debit reversals automatically. When a payment is reversed, the system will update the accounting records accordingly. It will reduce manual intervention and speed up the resolution of payment issues.

For more information, see the following articles:

• Introducing returned direct debits
• Handling direct debit returns
• Understanding return reason codes
• Adding a direct debit return rule