Managing licenses

This article provides information on how to manage Continia licenses for Microsoft Dynamics 365 Business Central on-premises. For more information about online or on-premises solution management, see Related information.

Vigtigt

All guides in this article are aimed at Continia partners, as only partners are able to carry out the steps mentioned. If any of the guides are applicable to you, please reach out to your dedicated Continia partner and ask them to complete the relevant guide(s) for you.

To buy a license

To buy a license for one or more Continia solutions for a customer:

  1. Go to the Continia PartnerZone.

  2. In the menu at the top, click License Manager. You must have admin rights to access this.

  3. Do one of the following:

    • In the list of customers, find the customer for whom you want to buy a license for and click Manage to open the Solutions manager page.
    • If the customer is not listed, set up a new customer. In the upper-right corner, click Create new customer, and add all relevant details from the Microsoft PartnerSource Business Center. The MS Voice ID is the customer's Microsoft license number. Click Next to open the Solutions manager page.
  4. On the Solutions manager page, select the solution for which you want to buy a license.

  5. Select the preferred license type and the number of users. The displayed options are based on the number of users entered during setup.

    Bemærk

    When you select Document Capture in step 4 above, you also have to select which OCR technology you prefer once you've selected the license type and number of users.

  6. Under Companies, enter the customer's company name and select Add company to add any additional companies. Note that additional companies incur extra charges.

  7. When you're done, click Add license.

  8. Repeat steps 4-7 above for any additional solution(s).

  9. In the blue box on the right, click Complete order, enter any optional information, and click Submit order.

The order is sent to Continia, and you receive an order confirmation by email. Processing may take up to two days. You will later receive credentials for activating the licensed solutions.

To cancel a license

Licenses renew automatically unless canceled. To cancel a license, email accounting@continia.com with the customer's name and license number at at least 30 days before the renewal date.

To add modules

Bemærk

You can't add modules until there's an active license for them to be added to, so be sure to buy a license before you carry out any of the steps below.

To add modules to a customer's license:

  1. Sign in to Microsoft PartnerSource Business Center.
  2. Look up the relevant customer using the costumer's Microsoft account number.
  3. Click Registered ISV Modules.
  4. Click Add ISV Module.
  5. In the list of ISV providers, select Continia.
  6. Select the module(s) that you want to add to the license.
  7. Click Register to add the selected module(s) to the license.
  8. Download an updated license for the costumer.
  9. Upload the updated license to your customer's Business Central environment, and ask the customer to restart Business Central.

To remove modules

To remove modules from a customer's license:

  1. Email to accounting@continia.com with the modules to remove.
  2. Sign in to Microsoft PartnerSource Business Center.
  3. Look up the relevant customer using the costumer's Microsoft account number.
  4. Click Registered ISV Modules.
  5. Deselect each of the modules to remove and click Register.
  6. Download the updated license for the costumer.
  7. Upload the updated license to your customer's Business Central environment, and ask the customer to restart Business Central.

To add companies

To add companies to a customer's Continia solution:

  1. Go to Continia PartnerZone.
  2. In the menu at the top, click License Manager. You must have admin rights to access this.
  3. In the list of customers, find the customer that you want to buy a license for and click Manage on the right-hand side to open the Solutions manager page.
  4. On the Solutions manager page, select the solution to which you want to add a company.
  5. Under Additional companies, click Add additional company and enter the company name. Note that additional companies incur extra charges.
  6. When you're done, click Add license.
  7. Repeat steps 4-6 above for any additional solution(s) you want to add companies to.
  8. In the blue box on the right, click Complete order, enter any optional information, and click Submit order.

To remove companies

To remove companies from a customer's license, email accounting@continia.com with the company names and the customer's name and/or Microsoft Voice ID.

Managing Continia solutions (on-premises)